Medicaid Eligibility Verification
We speak with the resident or authorized family contact, review income and resources, and identify the documents needed to move forward.
OUR SERVICESOne partner for the
One partner for the
entire Medi-Cal process.
Medi-Cal is California’s Medicaid program, and we take responsibility for the full administrative process—from the first family conversation through paperwork, submission, follow-up, and a clear handoff—so your business office can focus on resident care, admissions, and daily facility operations.
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NEW MEDI-CAL APPLICATIONS
Our Full-Service Medi-Cal Enrollment Process
One dedicated team handles the application from the first eligibility conversation through the final county response.
Financial Document Collection
We work directly with families to obtain, check, and organize bank statements, benefit letters, and other financial records.
Medicaid Application Assistance & Submission
We prepare the application, coordinate the required signatures and supporting materials, and submit it with proper authorization.
Streamlined Administrative Process
We stay in touch with county workers, manage requests for additional information, and keep the facility informed through the decision.
Eligibility screening, records collection, paperwork, submission and follow-up are all parts of our full-service application management—not separate service packages.
WHAT WE TAKE OFF YOUR PLATE
Three straightforward services.
Each one includes the document gathering, careful preparation, communication and follow-through needed for that type of case.
New Medi-Cal Applications
We take the entire application off your plate—from the first family conversation to documents, submission, follow-up, and a clear approval handoff.
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Medi-Cal Renewals
We handle renewal notices, family outreach, forms, and county follow-up, then send your team a summary of the outcome.
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Pending & Problem Cases
We step in on stalled cases, resolve missing documentation and administrative requests, and close the loop with your team.
Learn about this serviceTHE VALUE OF A HANDS-ON PARTNER
Advantages for your facility.
We handle the entire administrative process and return a clear outcome to your team—helping you reduce paperwork, protect eligible coverage, and keep staff focused on residents.
Stronger Cash Flow
Proactive document collection and follow-up help reduce avoidable eligibility delays that can keep resident balances pending.
Maximize Eligible Coverage Months
We pay attention to filing dates, outstanding requirements, and potentially available prior coverage so eligible reimbursement periods are not overlooked.
Greater Staff Efficiency
We coordinate directly with residents and families, gather financial records, prepare paperwork, and follow up—freeing your office to focus on daily operations.
Support Facility Census
A dependable application resource can help admissions teams confidently support prospective residents whose coverage needs extra coordination.
Results depend on each resident’s eligibility, documentation, and case circumstances; our team focuses on accurate preparation and thorough follow-through.
MEDI-CAL RENEWALS
Keeping Coverage Active at Every Renewal
When a renewal needs attention, we take care of the paperwork and follow-through so your team does not have to.
01
Review the Renewal
We review the county notice, due dates, and exactly which information needs to be updated.
02
Collect & Prepare
We contact the resident or authorized family, gather changes in income or assets, and complete the paperwork.
03
Submit & Follow Through
We send the requested materials, respond to county follow-ups, and report the renewal outcome.
PENDING & PROBLEM CASES
Moving Stalled Cases Toward a Decision
We take over stalled or incomplete applications, identify what is missing, and work the case toward a clear next step.
01
Review the Existing Case
We examine previous submissions, notices, outstanding requests, and any approaching deadlines.
02
Clear Missing Items
We coordinate directly with families to obtain records and correct incomplete administrative paperwork.
03
Stay on the Case
We manage authorized county follow-up, track the response, and keep your facility updated on next steps.